FAQs
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Why should I subscribe to Octane?
With a subscription you can look forward to receiving your favourite magazine through your door every month saving you the time and trouble of remembering to buy each copy. You will also have access to the Octane app, providing you with digital access to many years of archive content. If you take advantage of one of our special discount offers a subscription will also save you money.
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How do I renew my subscription to Octane?
Most subscriptions are on auto renew, so there will be no need for you to renew your subscription. If you have taken out a one year subscription then you have two options – either log in to your account at octane-magazine.com where you can renew your subscription or get in touch with our customer service centre.
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I am moving house. How do I change my address?
You have two options either log in to your account at octane-magazine.com where you can change your address details yourself or get in touch with our customer service centre.
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When will the first issue of my gift subscription be delivered?
Depending on when your gift subscription was purchased, your first issue will be added to the next available print run. You should not have to wait more than a few weeks for your first magazine to arrive.
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My copy of Octane hasn’t arrived, what do I do?
That’s highly unusual please get in contact with our Customer Service centre so we can find out what’s gone wrong and we will be able to send out a replacement copy.
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What can I expect in each Octane issue?
Since its launch on 2003, Octane has set the standard for classic and performance car news, features and market analysis. Each issue consists of around 200 pages from some of the world’s best contributors and photographers. The content is varied but the editorial team always deliver a wide mix of stories about some of the most interesting cars, personalities and events from over 100 years of automotive endeavour. In addition, Octane understands that its readers enjoy a wider variety of interests, and the magazine is known for its in-depth articles on topics such as watches, wine, boats, aeroplanes and other interests that are driven by passion.
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How often is Octane published?
Octane is published on a monthly basis and is mailed in the third week of every month.
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How do I check on an invoice payment?
Please email accounts@hothousemedia.co.uk for all accounts queries. Jon, our accounts guru will be able to help.
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What other magazines or books are produced by the publishers of Octane?
Hothouse Media is the independent publishing house that produce Octane. In addition, Hothouse Media also publish Magneto, the quarterly magazine for classic and performance car enthusiasts, the acclaimed annual Concours Years, documenting the world’s greatest concours events, and a variety of contract publishing magazines and books for other companies in the historic car world. In addition, Hothouse Media also produce the award-winning Concours on Savile Row. For more information, please visit www.hothousemedia.co.uk
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How can I write for Octane?
By coming up with great stories, beautifully written. Contact editor James Elliott if you can do that.
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Who produces Octane?
Magneto is produced by Hothouse Media, a company run by Geoff Love and David Lillywhite, who co-founded Octane magazine in 2003 before going on to launch Magneto as the ultimate collector car magazine. visit www.hothousemedia.co.uk for more information
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How do I advertise in Octane?
Take a look at the rates here and talk to Sanjay or Sam or Marcus about your needs, or to Sophie for lifestyle advertising. Regular advertisers can also buy space on the website, email newsletter and in other publications by the Octane and Hopthouse team.
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Is Octane available as a digital magazine?
It is. All the content is there in easy to read page-turner form and available on the Octane app, available from Apple and Google Stores.
If you subscribe, then you have immediate access to digital content and an archive of Octane features.
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Are back issues of Octane available?
They certainly are – and you wouldn’t want to miss out on some of the great issues! We don’t have all of the issues going back over 20 years, but those we do have available can be purchased on our store by clicking here.
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Do you sell Octane worldwide?
We do indeed. We can ship Octane to subscribers all around the world. Octane is also available in most major bookstores. travel points and independent automotive booksellers.
Octane is also published on license in a number of overseas territories: France, the Netherlands, Germany, Japan, and Hong Kong
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Can I buy single copies?
You can. Click here to view the latest issue and back issues we have for sale.
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Where will the magazines be sent from?
All magazines are sent directly from the publisher’s mailing house based in Derbyshire, United Kingdom
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Is it safe to purchase online?
Yes, completely. Any information you provide is encrypted using the latest Secure Socket Layer (SSL) technology ensuring your details are safe and secure. We also meet the requirements of the Payment Card Industry Data Security Standard (PCI) which was created to ensure organisations that process card payments prevent fraud.
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When will my direct debit be taken for my subscription?
It may take a few weeks to set up the direct debit mandate with the bank but payment will usually be taken a couple of weeks before the new edition is published, on either a six monthly or annual basis, dependent on the subscription you opt for. We synchronise monthly Direct Debit payments, so your payment will come out on or about the 22nd of the month it is due. The Direct Debit can be cancelled at any time.
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How can I pay for a subscription?
Subscriptions can be purchased either by continuous card payment or by Direct Debit. All payments can be cancelled easily and we guarantee to return any monies we hold for issues that have yet to be fulfilled.
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Are my details safe and confidential?
Absolutely. All the information you provide is encrypted using the latest Secure Socket Layer (SSL) technology, ensuring your bank and card details are safe, sound and secure.
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How often will I receive email updates of new offers and products?
Octane will never pass your details onto a third party. But we do send occasional newsletter and occasional promotional offers relating to the Octane store. We will only send you emails according to your marketing preferences, and you can opt-out of receiving them at any time by clicking the unsubscribe link.
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I’ve received a Discount Code for a subscription. How do I use it?
The discount code can be applied at the checkout at octane-magazine.com.
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How do I change my address?
You can request a change of address via customer services or you can manage your own subscription at octane-magazine.com.
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How will you acknowledge my subscription?
Once you’ve placed your order you will receive a confirmation email from hothousemedia.co.uk, usually within a few minutes (please check your Junk folder for if you don’t receive this email within 24 hours).
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What is the delivery process?
Once an order is placed the subscription details are passed to the mailing house to process the order and send the magazine. Each magazine will come in a recyclable paper wrap.
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Will taxes be applied to my subscription?
Depending on the location of the subscriber, VAT may be charged at the country rate at the checkout. This will be flagged up at the checkout.
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How much is delivery?
Delivery is dependent on where you live in the world. Shipping costs are added once you provide your address details. We have kept these as low as possible.
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How do I cancel my subscription
You can manage your subscription online at octane-magazine.com or you can inform a customer service representative who can cancel your subscription for you.
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How do I renew my subscription?
Depending on what subscription was purchased, it will either be automatically renewed or we will be in touch with a renewal request towards the end of the subscription period. Subscribers can manage their subscriptions online at octane-magazine.com.
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When will I receive my first issue?
Once you’ve placed your order you will receive an order confirmation via email from hothousemedia.co.uk, usually within a few minutes (please check your Junk folder if you don’t receive an email within 24 hours).
You can choose to receive either the current issue on sale or delay until the next issue is released. The default will be the next issue to be released.